At Jill Lowe Shop, we are committed to protecting your personal data and ensuring that your privacy is respected. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with Singapore’s Personal Data Protection Act 2012 (PDPA).
1. Personal Data We Collect
We may collect and process the following personal data:
- Name
- Contact details (email address, phone number, mailing address)
- Payment information (e.g., credit card details)
- Purchase history and preferences
- Any other information you provide through our website or customer service channels
2. How We Use Your Data
We collect your personal data to:
- Process and fulfill your orders
- Provide customer support
- Send order and shipping updates
- Customize your shopping experience
- Inform you of promotions, offers, and updates (with your consent)
- Improve our products and services
3. Sharing of Personal Data
We do not sell your personal data to third parties. However, we may share your data with:
- Third-party service providers (e.g., payment processors, delivery services) to fulfill your orders.
- Legal authorities if required by law or to protect our rights, property, or safety.
4. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
5. Your Rights
You have the right to:
- Access your personal data.
- Correct any inaccuracies in your personal data.
- Withdraw consent for marketing communications at any time.
- Request deletion of your personal data, subject to certain legal obligations.
To exercise these rights, please contact us at e-commerce@jilllowe.com.
6. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. By using our website, you agree to the use of cookies. You can manage your cookie preferences through your browser settings.
7. Retention of Data
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
- Email: e-commerce@jilllowe.com
- Phone: +65 9127 1833
